Manual handoffs, document piles and decisions waiting in inboxes show up everywhere. We bring a process-first approach to each, with care for the systems and rules of your industry.
Engineering changes moved from PLM to ERP by spreadsheet. Planning sheets rebuilt before shift meetings. Quality records typed from paper.
Where we look first: Who owns each field between ERP and MES, and what happens to stock and open orders when a change takes effect.
Example engagement: Engineering change to ERP (illustrative)Dispatch decided from several screens. Delivery documents and proofs typed by hand. Freight invoices checked line by line.
Where we look first: The freight invoice and proof of delivery match, and the exception path for late or changed loads.
Example engagement: Freight invoice and POD matching (illustrative)Work orders that disagree with the network map (GIS). Manual early-morning dispatch. Asset and outage reports compiled by hand.
Where we look first: Who corrects the network record when the field crew finds a difference.
Example engagement: Field work order triage (illustrative)Supplier PPAP packages reviewed file by file. Duplicate part codes across systems. Schedule changes passed by email.
Where we look first: Supplier quality documents and the handoff between purchasing, quality and production.
Example engagement: PPAP document review (illustrative)Prior authorization paperwork. Intake forms and referrals. Staff onboarding and credential checks.
Note: Patient data needs strict handling. We design to your privacy rules (for example HIPAA in the US and PHIPA in Ontario) with your compliance team. No clinical decision is automated.
Example engagement: Prior authorization paperwork (illustrative)Invoices, HR onboarding, IT tickets, contracts and reporting.
Any industry: Industry not listed? Tell us the workflow. The pattern is usually the same.
Example engagement: Employee onboarding (illustrative)